Congress Policy
A structured policy area for cancellation terms, refund windows, substitutions, VAT notes, payment rules, and registration modifications.
Legal
Refund Policy
Cancellation Windows
Define approved refund windows for early, standard, late, and onsite cancellation requests.
- Early cancellation
- Late cancellation
- No-show terms
Registration Changes
Cover substitutions, category changes, badge corrections, and group registration updates.
- Delegate substitutions
- Category changes
- Group updates
Finance Notes
Set out VAT, payment method, transaction fee, and administrative fee information.
- VAT information
- Payment methods
- Admin fees
Legal text should be reviewed and approved by the organiser before launch.
Contact Team